Returns & Cancellation Policy
1. You can cancel an order until it has not been shipped out of our Warehouse (i.e., before the end of the day on which the order has been placed). This includes items purchased on sale also. Any amount paid shall be credited back into the requested bank account.
2. You may place a request for return or exchange by sending us an email at email@example.com with your order number in subject and a brief write-up within 7 days from the date of receipt of order.
The refund shall be subject to the following conditions:
- Returns will be accepted within 7 days from the date of receipt of order.
- The tags on the product should be intact.
- The item should not be opened & used.
- The item needs to be returned along with the original packaging.
3. You can cancel the order by using the cancel request button on the orders page.
4. If you had selected Cash on Delivery at the time of placing order, there is no amount to be refunded because you haven’t paid for your order. For payments made via Credit Card, Debit Card, Net Banking, UPI or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
If you still have any query about our Returns & Cancellation policy kindly drop us an email at firstname.lastname@example.org , we will reply you within 1-2 working days.
Returns / Refunds
If a product arrives broken or damaged, please provide a photograph as proof of damage/defect and we will happily send a replacement.
Please Note: Shipping costs are non-refundable. And International orders that are not claimed and returned back to us will not be entitled to a shipping refund, however, a refund amounting to the cost of the product/s purchased will be issued instead.
Beauty Garage is not responsible for any additional shipping costs for returns and exchanges, and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Beauty Garage.